FAQs

• Account opening form.
• Indemnity Form
• FATCA consent form and W9 for USA customers ONLY (NB for business / SME accounts customers fill FATCA consent and W8 ben E form) Requirements
• Copy of Kenyan ID (Front and back)
• KRA PIN
• Proof of residence (Utility bill not older than 3 months OR Driver’s License OR Resident card OR Employment contract)
• Passport size photo
• Proof of earning in foreign currency when opening a FCY account

(The above MUST be notarized by a Public Notary, or a Kenyan Embassy Official or a KCB agent or a KCB bank official)

• Account update form.
• Indemnity form.
• FATCA and W9 for USA customers ONLY.

• Copy of Kenyan ID (Front and back).
• KRA PIN.
• Proof of residence (Utility bill not older than 3 months OR Driver’s License OR Resident card OR Employment contract).
• Passport size photo.

(For customers, whose records on T24 show Kenyan Details and do not have an indemnity MUST be notarized by a Public Notary, or a Kenyan Embassy Official or a KCB agent or a KCB bank official)

• Account update form.
• Proof of residence if changing the address, telephone bill as proof of the new telephone number.
• Copy of Kenyan ID or Kenyan Passport (document used to open the account as per T24).
• Recommended that we call back the customer to interview them and confirm the changes.

• Account update and Reactivation form.
• Copy of Kenyan Passport or Kenyan ID – whichever was used to open the account.
• Proof of residence – Recent utility bill as proof of where the client is currently residing.
• Recommended that we call back the customer to interview them and confirm the changes.

• Account reactivation Update form.
• Indemnity form.
• FATCA and W9 for customers living in the US.
Requirements
• Copy of Kenyan ID (Front and back).
• KRA PIN.
• Proof of residence (Utility bill not older than 3 months OR Driver’s License OR Resident card OR Employment contract).
• Passport size photo.
• Customer to courier/Mail the originals forms to the ban.

• Duly filled and signed IBank reset form or iBank application form for new iBank set up.

• Refer to number 2.

• Currently MOBI is not available to Diaspora customers.
• However, for customers who are already set up and where an indemnity is held, an duly filled and signed Mobi reset form should be provided.

Recommended call back for confirmation of instructions.

• Duly filled and signed debit card order form.
• Diaspora unit can mail the debit card to the customer using their preferred choice of either courier or Regular mail at the client’s cost.
• Debit card PIN can be sent to the client’s foreign number.
• Client can activate card at any Visa branded ATM machine anywhere in the World.
• Customer without indemnity, see number 2.

• Funds transfer form
• If over a million, proof of what the client is paying for.

Recommended to do call back and confirm instructions with the customer using telephone number as held in T24.

• Account update form.
• Indemnity form.
• FATCA and W9 for USA customers ONLY.
• Funds transfer form.
• If sending over a million shillings, proof of what client is paying for.

• Copy of Kenyan ID (Front and back).
• KRA PIN.
• Proof of residence (Utility bill not older than 3 months OR Driver’s License OR Resident card OR Employment contract).
• Passport size photo.

The Foreign Account Tax Compliance Act (FATCA) is a tax legislation that was passed in the USA with the main purpose of combating tax evasion by U.S. persons holding accounts and other financial assets outside the USA (offshore). Who is affected by FATCA?

• All US persons holding accounts and other financial assets outside USA
• All Financial Institutions where the above US persons have opened these accounts or have these Financial Assets.

• Generally, this covers all Banks outside the US (e.g. KCB Bank).
• Investment entities (e.g., pension funds).
• Insurance Companies.
• Investment Brokers.

Who is a US Person

• A US Citizen (person holding a US passport either by birth or by application).
• A person who is resident in the US (e.g., a Kenyan student studying in US, or a Kenyan Immigrant working in US).
• An entity where at least 1 of the shareholders is a US person holding 10% or more of the shareholding.

• Email
• KCB website

Ways to bank (swift/direct debit/IMT partnerships)

Secured loans

• Loans to purchase of ready built houses.
• Loans to purchase of residential plots.
• Loans to purchase of residential plots and construction at the same time.
• Mortgage plus or top up loans on existing facilities.
• Equity release loans where you give the bank a developed property as security.

Salary from the country they reside in (NB we currently do not give loans to businesses registered abroad) Loan requirements :

• Notarized Pay-slips for the latest 6 months
• Notarized Letter from employer confirming employment status
• Notarized Bank statements for the latest 6 months
• Notarized Copy of ID or passport & PIN Certificate.
• Notarized International Credit Rating Report from current Country of residence and work.
• Have a KCB account.
• Three passport size photographs
• Sale agreement or offer for sale
• Copy of title to property being purchased/charged (Minimum lease term 35 years)
• Duly signed application Form(attached)
• Duly signed Total Credit costs disclosing all Mortgage related Costs.(To be provided by the Bank upon receipt of all Loan documents)

NB Notarization must be done by a public notary

For customers who would like to take loans for other purposes other than the ones listed above can choose the equity release option.

A diaspora agent is an individual or company residing in the diaspora or in Kenya who can assist the bank reaching out to their network of Kenyans residing abroad or traveling to work or study abroad.

Examples of people we can partner with as agents

• Recruitment companies in Kenya that send students or professionals to work abroad.
• Community leaders based abroad.
• Pastors.
• Ex KCB staff.

Requirements

• Duly completed KCB Diaspora Agency banking Application form.
• Copy of Kenyan national I.D card or Passport *.
• Proof of address (Copy of recent utility bill / employment letter / Resident ID / Driver’s License) *.
• Must have an active KCB account.
• One Coloured passport-size photographs.
• KRA PIN.

LIMITED COMPANY

• Coloured passport-size photographs of company Director’s.
• KRA Pin certificate for Director’s.
• Identification-copy of ID or Passport for Directors*.
• Director’s proof of address (Copy of recent utility bill / employment letter / Resident ID / Driver’s License) *.
• Copy of certificate of incorporation*.
• Copy of company KRA pin certificate.
• Board resolution approving company to start diaspora agency with KCB*.
• Copy of memorandum and articles of association /copy of CR1, CR2, CR8 and CR12*.