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We pride in a robust and innovative mobile banking platform which has revolutionized banking for our customers. Pay your utilities, get loans, buy airtime, send and receive money, and access other banking services conveniently, all at the palm of your hand.


Terms & Conditions

Benefits

Convenience

Carry out multiple transactions off the palm of your hand, from airtime purchase to bill payments and money transfers.

Secure Transactions

Verify transactions such as bill payment or account details prior to authorizing the payments.

Access Loans

Access quick and short-term loans without security.

24/7 Banking

Access banking services round the clock through mobile banking.

Real-time Notifications

You receive real-time notifications when money comes in or out of your account.

Simba Points

Earn Simba Points when you transact. Redeem for cash, airtime & much more.

What We Need From You*

  • Valid Kenyan ID or passport.
  • Your KRA PIN certificate.

*A bank representative may call you at any time to obtain further information in line with our KYC process. At no point shall you be asked for your PIN or passwords. Remember, PIN yako siri yako.

  • Pay utility bills:
    Conveniently pay your KPLC Post-paid, DSTv, GOTv, Star Times, Nairobi Water & Jambo Jet bills from your account anytime, anywhere.
  • Buy Airtime:
    Easily buy Safaricom, Airtel & Telkom airtime of up to Kes 10,000 for FREE.
  • Transfer money to any account & mobile wallets:
    You can conveniently transfer money to any KCB account, accounts in other banks, to M-PESA & Vooma wallets with ease.
  • Pay school fees:
    Pay schools fees for your loved ones to over 10,000 schools countrywide directly from your account. All you need is the student name & the admission number.
  • Borrow a KCB Mobile Loan:
    Change the below primary text to read ‘You can access a KCB Mobile Loan of up to KES 1,000,000 from your phone directly to your KCB account from as low as 1.20%.
  • Enroll, earn & redeem Simba Points:
    Enroll for Simba Points by dialing *522#, transact on mobile banking, with your credit, debit or pre-paid card, on i-Bank to earn points. Redeem your Simba Points for airtime, cash & more exciting rewards.
  • Buy float:
    You can buy float for your agency business of up to Kes 2 million from your phone. Visit your nearest branch to enhance your daily float purchase limit.
  • View exciting deals for card customers:
    View exciting discounts & offers available to customers with KCB cards (prepaid, debit & credit) by click here:deals.

    • iOS enabled mobile devices

  • Download the KCB App from App Store
  • Follow the activation prompts on the App by entering your mobile number that is registered for KCB Mobile banking and Mobile banking PIN as required.
  • Dial *522#.
  • Go to ‘No. 8 My Account.
  • Select ‘Activate iPhone App’.
  • You will receive an SMS with an activation code (code is active for 5 minutes).
  • Enter the code received to complete the activation process.
  • The App is successfully activated, and you can proceed to transact.
    • Android enabled mobile devices.
  • Download the KCB App from Google Play Store.
  • Get started and follow the launch instructions to activate your app. Use the mobile phone number registered on KCB mobile banking and proceed to enter your KCB mobile banking PIN.
  • You will be prompted to give permissions to the App to manage phone calls, proceed to allow.
  • A security activation code will be sent to your number to authorize the activation request. You need to allow the App to automatically read this and any other notification as it authenticates your Mobile number.
  • Upon successful mobile number authentication, the app is successfully activated.
  • You can proceed to transact on the KCB App for Android.