Collections Services

Stress-free payment collection

Does your business need to automate collection of payments with real-time updates on your system? Our host-to-host platform integrates our core banking system into yours achieving auto reconciliation thus saving time and resources required for manual reconciliation.

The Host-to-Host Collections channel gives you:

• Collections updated automatically and in real-time into your system.
• Secure collection: only collections that match your details are accepted.
• Available across mobile wallet inflows, mobile and internet banking and incoming electronic bank transfers.
• Seamless access to service for your payers.
• Significantly reduces reconciliation errors.

Payments received, error-free

This is a collection solution that entails maintenance of your payers’ database (e.g. students, vendors) in our banking system. With this, you save time and reduce errors, making payment collection much more transparent

With our Global Utilities service, you get:

• Easy and secure maintenance of your payers’ database to enable validation and confirmation.
• Reference database updates made at an agreed frequency through secure channels.
• Same day setup and implementation even without an ERP.
• Ease of payments match-off and reconciliation.
• Standardized statement narrations.

Process cheques without visiting the bank

Cut down time taken processing cheques. Our remote cheque scanner can be set up at your office, reduces the cost of cheque processing and gives you freedom and control. System comes with a free scanning unit for your use.

This service gets you:

• A free web-based scanner with secure uploads to the Bank’s system.
• Freedom to process cheques without the physical visit to the bank.
• Lower cheque processing costs.
• Bulk cheque upload.
• Bounced-cheque alerts.
• Ability to log in and capture regular cheques or load post-dated cheques.
• Flexibility to resubmit cheques.
• Reports on unpaid cheques and more.

Receipts received, instantly

Have yours and your payer’s records up to date with our Instant Payment Notification service. This is where a system notification is sent from KCB to your system for all payments credited to your account. This will contain all relevant information such as credit account, amount and payment narrative to make payments as transparent as possible. This service enables you to automaticall reconcile all your collections thus giving you stress free banking.

Get payments made to you, directly

If your client doesn’t need to authorize every single payment to you, why not set up a Direct Debit or Debit Order? With this, you can initiate payments as the payee to your payer’s bank so your account can be credited easily, giving you more control over your cash flow.

With Direct Debits, you get:

• Collection of between KES 10 and up to KES 500,000 per transaction.
• Freedom to start the payment process and not wait for the payer.
• Value dated at T+1.
• Static or Variable collection value options e.g. variable collection amount.
• Lowered cost of collection.

Move your cash in peace

If your business relies on cash deposits into a bank, our Cash-in-transit cash collection service is here to help. With our tailored plans, we partner with highly trained personnel and a fleet of armoured money transport trucks to ensure your cash is transported where and when you need.

Our Cash-in-Transit service gives you:

• Adhoc CIT Runs: On customer request with at least 24-hour notice.
• Periodic CIT Runs: Cash pickup at pre-agreed frequency e.g. Intra-day, Daily, weekly, monthly etc.
• Milk-Run CIT Runs: Pre-agreed pick-ups or drops at several sites on a single synchronized trip.